At Homebase Shop, we understand that once you’ve selected the perfect flooring or tiles for your project, you’re eager to receive them and begin transforming your space. That’s why we’ve streamlined our delivery process to ensure your products reach you efficiently and reliably, no matter where you are.

Our Delivery Options

Standard Shipping

For those who need their products promptly, our standard shipping option delivers in 10-15 days after dispatch. We partner with premium carriers like DHL and FedEx to ensure your order is handled with care and efficiency.

Cost: £12.95

Free Shipping

For orders over £50, we’re delighted to offer free shipping to most global destinations. This service uses EMS delivery and typically arrives within 15-25 days after dispatch.

Cost: Free for orders over £50

Order Processing

Please note that all orders require 1-2 business days for processing before dispatch. During this time, our team carefully prepares your items, ensuring everything is correctly packaged and ready for its journey to you.

Delivery Areas

We proudly ship worldwide, bringing our premium flooring solutions to homeowners, interior designers, and DIY enthusiasts across the globe. Please note that delivery to some Asian countries and remote locations may not be available. If you have questions about delivery to your specific location, don’t hesitate to contact our customer service team.

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey right to your doorstep.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return items, you have 15 days from the date of receipt to initiate a return. Please visit our Returns Policy page for full details.

Please note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing or weather conditions. We appreciate your understanding should any delays occur.

Ready to transform your space? Browse our collections and place your order today. If you have any questions about delivery, our customer service team is always happy to help.

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